Play Now!
FAQ
Deposit
- How do I make a deposit?
- Do I need to deposit if I sign up?
- What methods are available?
- Are there any deposit fees?
- Is it safe to deposit?
- What limits apply to deposits?
- When does the money appear in my PokerRoom account?
- I got charged for my deposit request but my funds are missing from my PokerRoom account. What do I do?
- What currencies do you accept?
- What exchange rate will be used for my deposit?
- Why is my credit card being declined, and what can I do?
Can't find a sufficent answer?
-
How do I make a deposit?
In order to deposit you must first sign up for a PokerRoom.com account with your personal details. Once logged in to your account, all you need to do is go to the Deposit page located in the My Account section, choose your preferred deposit method and follow the on screen instructions.
To Top -
Do I need to deposit if I sign up?
No, you are not obliged to make a deposit if you sign, however please note that you can only get access to real money games by depositing.
To Top -
What methods are available?
We offer a variety of deposit methods, however the deposit options can vary based on your country of residence. The deposit page will display the options available to you.
To Top -
Are there any deposit fees?
PokerRoom.com does not charge any deposit fees , however if you are sending funds via a third party deposit option you may incur a fee from the third party. Please refer to the relevant third party for information on their fees.
To Top -
Is it safe to deposit?
Absolutely, we only work with the best online payment solution companies ensuring safe transfers.
To Top -
What limits apply to deposits?
The minimum and maximum deposit amounts are shown on the deposit page where the available payment options are listed.
To Top -
When does the money appear in my PokerRoom account?
Once the transaction has been successfully completed the funds will be instantly visible in your PokerRoom.com account.
To Top -
I got charged for my deposit request but my funds are missing from my PokerRoom account. What do I do?
Please contact customer support with all the details for your deposit, making sure to provide any relevant account history or statements for your payment method showing that the payment was successfully debited, so we can initiate an investigation.
To Top -
What currencies do you accept?
All real money games at PokerRoom.com are played in US dollars.
To Top -
What exchange rate will be used for my deposit?
It is your payments provider that converts your deposit from your local currency to US $ - your bank or ewallet should be able to give you more information on what US $ conversion rates they use.
To Top -
Why is my credit card being declined, and what can I do?
There can be a number of reasons for this. These may range from the wrong card number being entered to an invalid expiry date. The error message will explain this to you and highlight the field that is causing the problem. However, the majority of failed Visa Card transactions are due to the issuing bank refusing transactions to online gaming sites. Should this be the case, we highly recommend you opening one of the available e-wallet accounts listed on the payment options page.
To Top
